ADoorYour data account Get your account

Keep a customer support log

Who reported what, how it was fixed and which problems keep coming back. Support logs each issue in a sentence, and engineering can ask what hurt customers most this month.

Use cases All use cases

For builders

How to connect ChatGPT and Claude to the same data How to give an AI agent safe, scoped access to data A database for vibe-coded apps, with access built in

AI and engineering

Keep a daily work log Keep a prompt library for Claude, ChatGPT and Cursor Let agents build on each other’s findings Run a task queue for your agents Share agent traces across a team Share research notes Track eval results over time Start an experiment tracker Keep a model training log Keep feature flags and config agents can read Keep bug reproductions and test cases Record deploy and release history Keep an inventory of API keys and services Start a dataset registry Collect standup notes from assistants Keep an incident log Log benchmarks and latency measurements Track GPU and compute spend Start a labeling and annotation queue

Personal

Keep a side-project idea backlog Start a habit tracker Start a reading log Track what you’re learning Track subscriptions Start a budget tracker Start a movie and TV tracker Start a home inventory Keep a plant care log Keep a car maintenance log Plan your travel Keep a tasting journal Track a collection Keep notes on the people you know Track job applications Keep a vocabulary list Track important documents Keep a food log Start a training log Keep a log of your own numbers Keep a schedule of what is due and when to refill Start a recipe collection Keep a list of things to buy Share a pet care log Keep a daily journal Keep gift ideas and birthdays

Business

Track consulting time Track freelance clients and invoices Track fundraising Start a lightweight issue tracker Back an internal tool Store a customer-facing app’s data Plan a content calendar Collect customer feedback and feature requests Manage event attendees and sponsors Report from many sources Start a customer list Track sales deals Keep a customer support log Track hiring Start an employee directory and onboarding checklist Track inventory Track orders and suppliers Start an asset and equipment register Track partners and resellers Track contracts and renewal dates Keep a price list and build quotes

Collaborative

Split expenses Share a research reading list Plan an open-source project roadmap Build a shared world-building bible Plan a house renovation Start a shared household list Share a household chores rota Keep a family schedule Track kids’ activities Plan a trip with friends Plan a wedding or party Run a book club Run a sports team or club Run volunteer and community sign-ups Run a student group project Start a neighborhood tool-lending list Share a weekly meal plan Write babysitter and caregiver handover notes Plan a shift schedule Plan a carpool rota Share a packing list Coordinate help for a parent

An example

@ADoor Calder reported that invoice PDFs show US date formats for their Swedish customers. Second time this month. Workaround: set the locale on the account.

ADoor Added 1 entry to Support issues

Support issues

CustomerIssueCountStatus
CalderInvoice dates in US format2Workaround sent
BrightwaterSSO login loop1Fixed

What you can ask later

  • “What are the top five recurring issues this month?”
  • “What fixed the SSO login loop last time?”
  • “Which customers have reported more than three issues this quarter?”
  • “Which issues are still waiting on engineering?”
  • “Chart new issues per week by category.”

Who can see what

  • Support adds and edits issues.
  • A support bot gets add-only access to Support issues, and can’t read account values or other customers’ issues.
  • Engineering reads issues tagged for them and edits status.

How it compares with Zendesk or Intercom

Help desks like Zendesk and Intercom are better at the inbox: email and chat channels, SLAs, macros and a customer-facing help center.

Alongside a help desk, ADoor is the log of what keeps going wrong and what fixed it: shared with engineering and product, readable by your agents, and open to plain SQL for trend questions a help desk report doesn’t cover.

How to start

  1. Sign in to ADoor, then add it to an assistant like ChatGPT, Claude, Grok or Cursor through MCP.
  2. Tell it: “Set up a support log: Support issues (customer, issue, category, count, status, fix) and Customers.”
  3. Give engineering read access to issues tagged for them, and a support bot add-only access.

Get your account

Questions people ask

Do we still need a help desk?

Not for email and chat channels. Use it alongside, for the shared log.

Can a bot add tickets?

Yes. Give it add access only, so it can’t read or change the rest.

What does it cost?

Nothing on the free plan, which holds 3 tables and 100 rows. Pro is $10 a month per workspace, with 1 GB of storage and no per-GB charges.

Can I take access back?

Yes, at any time. It applies from their next request, and their earlier entries stay with their name on them.

Updated October 20, 2026.

This page as Markdown