Keep an incident log

What broke, when, who handled it, what caused it and what you did about it. During the next incident, an agent can check whether it has happened before.

An example

@ADoor Incident: API latency spike from 14:02 to 14:31, about 8% of requests timed out. Cause: a missing index after the 1.42 migration. Follow-up: add a migration check for index coverage.

ADoor Added 1 entry to Incidents and 1 to Follow-ups

Incidents

IncidentStartImpactCause
API latency spikeOct 20 14:02~8% timeouts, 29 minMissing index after 1.42
Login errorsOct 3 09:15SSO users, 12 minExpired certificate

What you can ask later

  • “Have we had an incident like this before?”
  • “Which follow-ups are still open?”
  • “What was our total downtime this quarter?”
  • “Which incidents were caused by migrations?”
  • “Chart incidents per month by cause.”

Who can see what

  • On-call engineers add incidents and timeline updates.
  • Everyone in engineering reads every incident.
  • Customer success reads the impact and status fields, without internal notes.
  • An alerting script opens an incident entry through the HTTP API.

How it compares with incident.io or PagerDuty

During the live response, use incident.io or PagerDuty: paging, escalation, status pages and Slack channels per incident.

The long-term memory is where ADoor helps. Postmortems and follow-ups are structured and searchable, an agent can check past incidents during a new one, and plain SQL answers trend questions.

How to start

  1. Sign in to ADoor, then add it to an assistant like ChatGPT, Claude, Grok or Cursor through MCP.
  2. Tell it: “Set up an incident log: Incidents (title, start, end, impact, severity, cause, owner), Timeline and Follow-ups.”
  3. Give customer success read access to impact and status, and your alerting script access to open entries.

Get your account

Questions people ask

Can it page on-call?

No. Use your paging tool, and log the incident here.

Can an agent help during an incident?

Yes. It can read past incidents and suggest likely causes.

What does ADoor cost?

It’s free for up to 3 tables and 100 rows. Pro is $10 a month per workspace, with 1 GB of storage and no per-GB charges.

Does it work with Claude and Grok too?

Yes. ChatGPT, Claude, Grok and Cursor all connect through MCP with a sign-in, and each gets its own access that you can narrow or remove later.

Updated October 20, 2026.

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